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Roobet help center: Your support solutions

If you’re new to Roobet and don’t know how to navigate the platform, our Roobet Help Center can help you with all your queries! Our Roobet Japanese support is always ready to answer all your questions and help you whenever you need it.

Casino registration process

Our registration process is simple. Follow the Roobet support step-by-step process below:

Enter the needed info, such as email, username, and password. You can also register with your Google or MetaMask account.
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Tick the two boxes about age requirements, country restrictions and terms and conditions.
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Click ‘Play now’ to register your account.
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Roobet Casino support: Casino deposit and withdrawal method

Roobet accepts various deposit and withdrawal methods. Learn all about them below:

Casino deposit method
Casino withdrawal method

Virtual currency

Cryptocurrencies offer faster processes, lower costs, and secure your funds. We support the following cryptocurrencies:

  • Bitcoin (BTC)
  • Tether (USDT)
  • USD Coin (USDC)
  • Ethereum (ETH)
  • Ripple (XRP)
  • TRON (TRX)
  • Litecoin (LTC)
  • Dogecoin (DOGE).

Credit card

If you prefer traditional methods, We support two of the most popular credit cards, such as:

  • Visa
  • Mastercard.

Online wallet

We also accept trusted online wallets (also known as e-wallets) such as:

  • Ecopayz
  • Skrill
  • Neteller.

Virtual currencies

You can use the supported virtual currencies above. The minimum withdrawal amount for crypto transactions is US$10 or ¥1,500.

Credit card

You can use the supported credit cards (Visa and Mastercard) above. The minimum withdrawal amount is US$15 or ¥2,300.

Online wallet

We support AstroPay as our trusted withdrawal method.

Casino bonuses and promotions

Claim the best casino promotion and bonus at Roobet, such as:

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Free Play
Earn free balance through the Free Play promotion by answering surveys
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Slot Potato
Play the current chosen game, Slot Potato, to receive 3x daily, weekly and monthly RooWards
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Promo codes
Find promo codes on our social media sites and exchange them for instant rewards
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Referral codes
Boost your level in our RooWards program by redeeming a referral code
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Receive daily, weekly and monthly rewards based on your activity on our site with RooWards
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Get commissions on every 10 referred players on our site through the lucrative Rooferral Program
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Casino promotion
Opt-in with our casino promotions and complete the task to receive rewards from us
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VIP Program
Experience the most rewarding perks and privileges when you become a member of our VIP Program

Casino sports betting

Support your favourite teams, players, and leagues through our Sports betting site

Sports tournaments
Sports betting options
Sports betting odds
Sports betting promotion

We support the following tournaments below: 

  • Premier League
  • NBA
  • Billie Jean King Cup
  • UFC 300
  • KBO League
  • Nippon Professional Baseball
  • and more.

You can find different betting markets at Roobet sports betting, such as:

  • Fixed betting
  • Spread betting
  • Total betting
  • Future betting
  • Parlay betting
  • Props betting.

Roobet offers the most common betting odds, such as:

  • American
  • Hong Kong
  • Indonesian
  • Malaysian
  • Fractional (British).

Roobet offers the following bonuses and promotions to our sports betting players: 

  • UFC Promotions
  • Champions League
  • Roo’s Specials
  • Odds Booster.

Roobet Casino support

Whenever you need answers to your questions, the fastest way is to go to our casino help center page. Find it at the bottom part of our homepage.

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Contact Roobet casino help support for any questions. We offer live chat or email support for more complex issues.

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Roobet Help Center: Frequently asked questions (FAQs)

Roobet requires you to be 18 or older to play. To create an account, enter your email address, create a password, and choose a username. Check the Roobet signup page for details.
Roobet supports crypto and fiat payments.
Withdrawal processing times can vary depending on the method you will use. Crypto withdrawals are the fastest, offering near-instant processing.
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logo-roobetcom is a brand name of Raw Entertainment B.V, Reg No 157205, having its registered address at Korporaalweg 10, Curacao, licensed to conduct online gaming operations by the Government of Curacao under license 8048/JAZ. Raw Entertainment Ltd, Reg No HE421735, having its registered address at Voukourestiou, 25, Neptune House, 1st Floor, Flat/Office11, Zakaki, 3045, Limassol, Cyprus is a company of the Roobet group that acts as a paying and operational agent on behalf of Raw Entertainment B.V. 18+ to play.